How do I download subtitles?
Call GET /transcripts/{id}/export?format=srt. The format is srt (the default), vtt or txt.
Speaker names set with PATCH /transcripts/{id} are applied to the file. The transcript must be completed, otherwise the request returns 409.
What is the difference with the subtitles add-on?
Without the add-on, each speaker turn becomes one cue. With the subtitles add-on (free), the file is cut into caption-sized cues: punctuated sentences, at most two lines of 42 characters, on screen between 5/6 of a second and 7 seconds, at a readable speed, with crosstalk shown as two speakers. The structured cues are also in the result under addons.subtitles.
What does an export contain when PII is redacted?
With redact_pii on, the exported text is redacted too.Last modified on October 26, 2026
